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Pyramid Computer GmbH
Bötzinger Straße 60
79111 Freiburg

Tel: +49 761 4514 0
Fax: +49 761 4514 319

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Erfurt plant

Feldstraße 1
99334 Amt Wachsenburg

Tel: +49 761 4514 541
Fax: +49 3628 916379

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Pyramid Blog

Why size is everything

Posted by Graeme Derby on August 30, 2018

We all love touch-screens. But choosing the right kind can make the difference between success or failure — when it comes to self-ordering kiosks for retail stores, restaurants and visitor attractions.

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Topics: choosing the right kiosk, Customer Experience, self-service kiosk

McDonald's adverts serve a story that's bigger than tech

Posted by Graeme Derby on August 15, 2018

McDonald's is showing how the best restaurant technology resonates deeply with people's everyday lives — and its powerful message is hitting home with customers, according to the latest research.

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Topics: Customer Experience, Restaurant Technology

How bats are helping restaurants and retailers

Posted by Graeme Derby on August 08, 2018


What have bats got to do with a better customer experience and increased revenues? More restaurants and retail businesses are finding out.

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Topics: SelfServiceKiosks, Customer Experience, Service Loyalty

Why outdoor kiosks can succeed, rain or shine

Posted by Graeme Derby on August 01, 2018

Demand is growing for outdoor kiosks — because they open the door to a better customer experience and increased efficiency. But why do some units succeed, while others fail?

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Topics: SelfServiceKiosks, Restaurant Technology, outdoor kiosks, choosing the right kiosk

Self-service revolution: 70 years on

Posted by Graeme Derby on July 24, 2018

Self-service within hospitality and retail can seem radical and even controversial. But we know that popular innovations can become mainstream overnight — because history provides us with a trolley-load of evidence.

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Restaurants: The next big thing is here. Just ask retail.

Posted by Graeme Derby on July 11, 2018

restaurant and bar tech live 18-1

UK restaurants are enticing us with edgier menus and fresher ingredients, served in imaginative ways. But there's one thing that hungry customers crave more than anything else ... greater choice and control.

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Self-order kiosks: Coming to a restaurant near you

Posted by Patrick Hagemeister on July 03, 2018
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Patriotic pizza and self-service drives increased order values

Posted by Patrick Hagemeister on June 25, 2018

It was a pleasure to stumble across an article in the Frankfurter Allegeine last week celebrating the rise of Italian restaurant chain, Vapiano.

The German-based pizza and pasta chain has thrived in a turbulent market. I wanted to share this success story for my non-German speaking contacts and offer some key highlights from the article.

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Topics: SelfServiceKiosks, self-service kiosk, Restaurant Technology, Service Loyalty, Customer Experience

7 things you need to know when considering a self-service kiosk

Posted by Graeme Derby on June 11, 2018

It feels like self-service kiosks are popping up all around us – everywhere from banks and fast food outlets to retailers and airports. Self-service is the name of the game, and its not just efficiency improvements and cost saving that are driving these changes. Consumers love to be in control - and to make informed decisions in their own time. But all kiosks are not created equal and choosing the right provider and equipment for your business is an important decision.

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Topics: SelfServiceKiosks, self-service kiosk, Restaurant Technology

Restaurants, camping and how to win service loyalty

Posted by Graeme Derby on May 02, 2018

What does sipping a coffee as you watch the sun rise above a mountain range, miles from anywhere, have to do with the success of UK restaurants? Sit back and I'll explain...



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Topics: technology transformation